Retail Brand Improves Hiring Quality via Assessments

A retail brand faced high attrition due to poor candidate-job fit.

Challenge:

• Resume-based hiring
• High turnover
• Low role alignment

Approach:
Pre-hire assessments were introduced to evaluate real skills and role fit before hiring.

Outcome:
Hiring decisions became more accurate and sustainable.

Metrics:

• Attrition: ↓ 35%
• Hiring Quality: ↑ 25%
• Candidate Fit Score: ↑